Hepalink USA Inc.—Inside Sales Rep

Inside Sales Representative
Last Updated Date: 11 March 2022

Position Summary
As an Inside Sales Representative YOU will be responsible for managing customers and achieving sales goals. YOU will assist
with activities ranging from forecasting, marketing, tradeshows, presentations, market analysis, customer onboarding,
customer service, and face to face customer meetings. YOU will also be required to travel when necessary to deliver
unparalleled customer satisfaction. YOU will have the opportunity to work with, and learn from, leaders in this industry with
over 120+ years of experience.

Essential Responsibilities
This role will provide YOU the opportunity to assist with key activities to progress YOUR career in the position of Inside Sales
Representative. As part of our start-up Pharmaceutical sales Company, YOU will be responsible for assisting with the processes
and steps required to assist in the Company’s success. These responsibilities include some of the following:
• Meet customer needs in a timely manner
• Be customer service oriented
• Ability to establish and maintain effective working relationships with employees, business partners and customers
• Ability to communicate both orally and in writing
• Strong knowledge of computers and office practices and procedures
• Enter data accurately with a strong attention to detail
• Work both independently and efficiently in a team-oriented, collaborative environment
• Strong ability to effectively prioritize and execute tasks in a fast-paced environment
• Critical thinker with attention to detail and the ability to multi-task

Additional Responsibilities
As an Inside Sales Representative YOU should be energetic, outgoing and dedicated to the customer’s experience at Techdow
USA. Attention to learning and seeking out new efficiencies are strongly encouraged. These responsibilities are critical functions
and are not considered all inclusive.
• Independently organizes, manages. and meets critical timelines
• Agile and open to various opportunities to grow in role

Why You?
Required/Preferred Experience Qualifications
Required 2+ years of similar experience
Preferred High School Graduate
If YOU have the following characteristics, it would be a plus:
• You have a positive and friendly disposition
• Willing to do stretch projects to test your abilities
• Ability to collaborate with other all teams in the delivery of outputs in a timely manner
• Works to meet or exceed standards and deadlines
• Demonstrates strong work ethic, performing timely, complete, and accurate work.
• Maintains awareness of internal and external commitments
• Strong personal and professional ethics, and commitment to our products, services, and processes
• Takes action to increase efficiency, effectiveness, and competitive advantage. Makes improvements after diligently
evaluating the current ways or working

YOU will report directly to Benjamin Wartgow, Senior Manager of Commercial Operations
Why Techdow USA?
At Techdow USA we focus on Respect, Accountability, Development, and Teamwork. Our culture focuses on our quality,
reliability, high performance, customer service and trust. The successful candidate will demonstrate the following capabilities:
• Agile decision-making advising leadership on risk to assist in making business risk decisions
• Committed to delivering high quality results, overcoming challenges, focusing on what matters and project execution
• Continuously evaluating opportunities to learn, build skills and share learnings
• Building strong relationships and collaboration, honest and open conversations
Techdow USA Inc. is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline,
or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race,
color, religion, marital status, age, national origin, ancestry, or disability, medical condition, pregnancy, genetic information,
gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.



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